NexLabs :: Right Information, Right People, Right Time
Competitive Intelligence | Business Communications



International calls are a huge but necessary expense for any globetrotting company. The liberalisation of the telecommunications industry has meant an explosion in the choices available in price and quality. SMARTCaller capitalises on these choices by intelligently planning and managing your international calls, by routing the calls automatically via the most cost effective IDD operator.





No Need to Monitor Best Deals

The cost of each call depends on which operator you use. The most cost-effective operator for any particular route is never the same as competition introduces price drops and promotions. The best deal today is not the best deal for tomorrow. Not only that, it is extremely difficult to monitor tariffs plans to a few hundred destinations across numerous operators.

SMARTCaller provides you with a template which you can ask your IDD operators to fill in whenever there is a change in rates. All you need to do is to upload the template into SMARTCaller and it will figure out for you which operator is the most cost-effective, taking into account complicated tariff schemes and short-term promotions.


No Change in Dial Plans

SMARTCaller operates seamlessly with your existing dial plans. There is no need for you to educate your organization on any new dialing sequences. SMARTCaller translates existing sequences into the appropriate outgoing dial-codes. There is no delay, and the call is put through immediately.

There is now no need to remind your employees to use certain dial-codes. SMARTCaller takes care of the whole process, smartly!


HUGE SAVINGS – 30% to 50%

Calls to the same destination between different operators can differ by as much as 30% to 50%. With SMARTCaller, all of a sudden, your CEO will be asking you to share your secrets of how you manage to realize up to 30% to 50% cost savings with each call. Get Smart! Get SMARTCaller!


SMARTCaller Features
  • Works on voice, fax or data calls
  • Routes calls through PSTN, WAN, VPN or
    public Internet
  • Include/exclude IDD operators
  • Add/update/remove custom rates
  • Standard/Premium classes configurable

Other SMARTCaller Solutions Available
  • Access and reports on call details records
  • Integrates with SMARTPin for authentication
    and project-code support